For return of an item please refer to the Return, Refund & Cancellation Policy of the e-commerce platform.

You can also emailinfo@lukrain.infor the same.

To view your sales receipt on our e-commerce platform, please follow these steps:

1. Log into your account: Visit our website or open our app and log in using your credentials (username/email and password).
2. Navigate to "Order History" or "My Orders": Once logged in, look for a section called "Order History" or "My Orders." This section is typically located in the account dashboard or under your profile settings.
3. Locate the specific order: In the order history or my orders section, you should see a list of your recent purchases. Find the order for which you would like to view the sales receipt.
4. Click on the order: Click on the order number or the specific order details to access more information about that order.
5. View the sales receipt: Within the order details page, you should be able to view and download the sales receipt. Look for a link or button that says "View Receipt," "Print Receipt," or something similar. By clicking on it, you should be able to see a digital version of your sales receipt, which includes details such as the order number, date, items purchased, pricing, and any applicable taxes or discounts.

If you're unable to find the sales receipt using the above steps or have any difficulties, we recommend reaching out to our customer support team directly. They will be more than happy to assist you in accessing and providing a copy of your sales receipt.

Please note that the location or labelling of the "Order History" or "My Orders" section may vary slightly depending on our platform's design and layout. However, you can generally find the sales receipt within your account or order history for each specific order.

As an e-commerce platform, we strive to provide customers with accurate and high-quality product representations. While we make every effort to ensure that the product images displayed on our website or app are as close to the actual product as possible, there may be some variations.

Here are a few factors to consider regarding product images:

• Lighting and Photography: The lighting conditions during product photography may affect the appearance of colors and textures. We work to capture images that accurately represent the product, but slight variations may occur.
• Screen Settings: The settings on your device's screen, such as brightness and contrast, can impact how the product appears to you. There may be minor differences between what you see on your screen and the actual product.
• Product Variations: Some products may come in different variations, such as size, color, or material. Make sure to review the product description and specifications for detailed information about the product you are purchasing.
• Manufacturer Updates: Manufacturers occasionally update product packaging or make small design changes. While we strive to keep our product images up to date, there may be instances where the received product packaging or design differs slightly from the image displayed.

Rest assured, we aim to maintain transparency and provide accurate product descriptions to help you make informed purchasing decisions. If you have any concerns upon receiving a product, our customer support team is always available to assist you in resolving any issues.

Please note that our return and exchange policies are in place to ensure customer satisfaction, and we are committed to addressing any discrepancies or concerns that may arise.

Atwww.lukrain.inwe strive to provide a wide range of products to our customers. While some items may temporarily go out of stock, we do make efforts to restock popular products whenever possible. However, the restocking of items depends on various factors, such as the availability from the supplier or seller.

If you come across an item that is currently out of stock, we recommend checking back periodically as the item may become available again. Additionally, you can reach out to our customer support team to inquire about the possibility of restocking a specific item.

We value your feedback and take customer requests into consideration when restocking items. If there is a particular product you would like to see restocked, please let us know, and we will do our best to accommodate your request.

Please note that while we strive to maintain accurate stock information on our platform, availability can change rapidly, and some items may not be restocked due to various reasons. We appreciate your understanding in such cases.

For any further questions or assistance regarding item availability or restocking, please don't hesitate to contact our customer support team. We're here to help!"